Terms & Conditions

Privacy Policy

At Simply Natural Home we only use your information to assist in fulfilling your order and communicate with you if you have questions. We do not sell your information to third parties. 

 

Pricing 

We like to sell high quality products at affordable prices, therefore don't sell in stores and only on this website. All prices are in Australian Dollars and are exclusive of delivery charges. No Goods and Services Tax ("GST") is charged. We reserve the right to alter prices at any time. 

Please check carefully that your contact details are correct. Payment can be done via direct deposit (send enquiry through our contact form) or from the shopping cart via Paypal (Visa or Mastercard).  If you have enquired about Natural Fabrics an invoice with the total including postage will be emailed to you at the email address you supply when you place your order. Once we have received payment your order will be dispatched. Please note: Due to availability it might take approximately 2 weeks for the order to be sent. 


Postage and Freight

Postage is $14 flat rate, Australia wide only. For Natural Fabric orders, postage will be calculated per order. Please read Terms & Conditions for ordering Natural Fabrics.


For other countries please contact us for a quote. All parcels are sent via Australia Post. Please contact us if you would like registered or express Post. An extra charge will be incurred. No responsibility is taken for parcels lost in the mail or any duties incurred if buying from outside of Australia. 

Due to availability it may take approximately 2 weeks before orders will be dispatched.

 

Returns

We can only accept goods returned that have not been opened or used - this applies to sheets, quilt covers, cushions, tea/bath towels, clothing and natural fabrics.

If you decide that for whatever reason you no longer need your goods once purchased or need to change your order, we will offer you a credit note for future purchases or a refund minus the cost of shipping for us to send the goods to you in the first instance.  We can advise the cost of shipping to be deducted. Please note, you will be required to pay the return shipping costs. 

PLEASE NOTE: All returns  due to a change of mind must be made within 2 weeks of receiving goods.

 

Disclaimers 

While every effort has been made to ensure the accuracy and completeness of the information on this website, Simply Natural Home accepts no responsibility and makes no guarantee for any omissions or errors which may be contained herein. ​​

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